You expect us to give each of your passengers our utmost attention – from check-in to boarding, from arrival to baggage claim. Our excellent and attentive personnel services the whole spectrum of manual or electronic aircraft handling and check-in services as well as individual customer care or special customer services.

                        Ticketing

                        Passenger Check-In

                        Lost & Found

                        Transit and Arrival Services

Missing Luggage  

 You get additional information about the status of your missing luggage on the website of your airline (the last carrier). The link can be found on the top of your baggage irregularity report. As soon as your luggage is ready for delivery, the delivery service will contact you.    

In urgent cases please call (daily between 08.00am-08.00pm) our hotline: 0180-55 66 233 *

 ( * Landline calls cost 0,14 €/min. Mobile and other providers charges may vary - maximum 0,42 €/min..)

fax: 030 8875 6520