GlobeGround Berlin GmbH & Co. KG
You get additional information about the status of your missing luggage on the website of your airline (the last carrier). The link can be found on the top of your baggage irregularity report. As soon as your luggage is ready for delivery, the delivery service will contact you.
In urgent cases please call (daily between 08.00am-08.00pm) our hotline: 0180-55 66 233 *.
In case of damaged luggage, please contact your airline directly. The damage will then be replaced by your airline according to the liability conditions.
If you have lost something on bord of an airplane, please contact us via the following email adress: TXLLLXH@globeground-berlin.com
( * Landline calls cost 0,14 €/min. Mobile and other providers charges may vary - maximum 0,42 €/min.)
Bernhard Alvensleben - Managing Director GlobeGround Berlin GmbH & Co. KG
Detlef Dumjahn- Managing Director Ground Service Berlin GmbH & Co. KG
Sandra Bohnenkamp -Managing Director Passage Service Berlin GmbH & Co. KG
Frank Meichsner - Quality Management/ BER
Martina Nagel - Head of Sales and Contracts
Yvonne Post - Press Contact
Mobil: +49 176 10354061 or EMail: email@example.com
Roland Ückert - Head of Administration
Stefanie Unger - Head of Strategy / Corporate Development
for handling request - eMail: firstname.lastname@example.org